I went and picked up the van. All is well again. It’s side is no longer marred by the deep scratches. Yeah!
Unfortunately, I forgot the insurance check that was sent to me and had to pay the entire thing out of pocket. Now, I have to go back there and have them sign the check so I can deposit it and pay my VISA bill with it. Go figure. I was a little scatterbrained while trying to get out of the house to be there by 4:30pm (which I did not make). Oh well.