In a letter dated April 3, 2006, it says…
“Please accept, in addition to the enclosed, our apologies for the inconvenience experienced
We sincerely hope to have the occasion to welcome you aboard US Airways many times in the future.
Sincerely,
Ms. Mary E Andrew
System Baggage Services”
And enclosed was a check for $155.13, the entire amount I requested for reimbursement. 🙂
Woohoo!!